See How Wallet And Account Data Moves
Our Privacy Policy covers the data needed to create and maintain your account, confirm your phone before access, respond to support requests, and match a payment reference with the right account. This can include your contact details, login events, browser or device signals, selected lobby activity,
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and records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use. We use these records to display wallet status, investigate unusual login behaviour, reconcile a payment receipt, and meet operational or legal duties. We do not ask for data unrelated to an account
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request. Access and eligibility depend on local law, and some processing may be limited when local requirements apply. If you stop using the account, records are retained only for operational, security, dispute or legal needs, then removed or anonymised through our retention process. You can contact
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us through the account support route to ask what applies to your records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.